Shipping policies

Return and Refund Policy

Please see :https://shop.climbaloha.com/return-and-refund-poli...

Shipping policies

• Domestic shipping
  • USPS and UPS will be used for the majority of domestic shipments.
  • Generally 1 day, Next day, and other super-expedited options are not available.
  • We reserve the right to change the shipping method if deemed necessary.
  • Aloha Air Cargo can be used for inter-island next day or large cargo, however this is on a case-by-case, availability basis, and limited by Aloha Air Cargo hours of operation.
• Local delivery options
  • If located on the island of Oahu, there is a possibility of same day local delivery, however this is on a case-by-case and availability basis.
• In-store pickup
  • Orders placed online, phone, and e-mail, are able to be picked up in-store, after a ready for pickup confirmation has been sent.
• Shipping costs
  • We are trying to do our best to provide accurate estimated shipping costs, however for large orders or bulky items, actual shipping costs may far exceed estimated, in these cases we may reach out to resolve this issue.
• Processing times
  • We will do our best to get your box out ASAP, however orders can take up to 3 business days to ship.
  • If backorders are placed, fulfillment time will be dependent on the manufacturers and distributors.
• International shipping
  • USPS or DHL will be used when possible for international shipments
  • Please note that we are not able to service all countries, and reserve the right to cancel non-shippable orders.